The former cna was very good at cleaning my husband's teeth. The new one is not as good. The first time she tried, he choked on the water she gave him for rinsing and it spooked her. Now she applies a light dent tip clean and when he is tired, skips that. His teeth looked awful and he would not let me help him. I could not stand it and bit by bit wore down his defences. I started with telling him I am just going to play with the dent tip only. Bit by bit he let me do it. I went from light dent tip to toothbrush and dent tip. I just did it, his teeth looks so clean, it is a most satisfying feeling. He is better today, awake and alert.