Wheelchair Maintenance is not an option

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swalker

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Joined
Dec 11, 2014
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1,585
Reason
DX MND
Diagnosis
07/2014
Country
US
State
CO
City
Vail
I admit to having gotten a bit lax on my wheelchair maintenance. My capacity to do things is limited and I have chosen to use that capacity doing other, more interesting things.

Unfortunately, I have had two recent wheelchair failures that are completely due to lack of maintenance. So, I am writing this post as a reminder to not get lax on wheelchair maintenance like I did.

The first failure was that two bolts and a metal plate fell off my Permobil F5 wheelchair. I used to periodically check each bolt to ensure they had not loosened up. I do use Loctite on bolts where the service manual indicates, but most bolts on my wheelchair are not supposed to have Loctite applied.

We found the missing plate and one of the bolts in the wheelchair van and were very fortunate to do so. We were able to buy a replacement for the bolt that must have been lost on a trail somewhere. We put things back together and then checked the wheelchair over for loose bolts. We found several others that were loose and two that were just about to fall out!

In another incident that happened just a few days later, my Permobil F5 wheelchair suddenly displayed a PM Bad Cable (7F00) error. The wheelchair kept operating OK, but something was clearly wrong. Shortly after that it also displayed the JSM Bad Cable (7F00) error. These errors would display for 1 second out of every 5 and alternated between the PM and JSM varieties.

The service manual indicates that these errors could be caused by a bad Power Module, bad Joystick Module, bad connection, and/or bad cables. It also turns out there are two bus bars (or junction boxes the cables plug into) that could also potentially be bad.

We started diagnosing at the joystick and worked our way all the way back to the Power Module. There are 4 cables and 2 bus bars, so there were many things to check. We found the problem at the next to last place we looked, which is where an RNet cable plugs into a bus bar adjacent to the power module (under the shroud on the back of the wheelchair). The cable coming from the Power module had vibrated loose and was partially unplugged from the bus bar.

This was an easy fix, but took an hour or so to diagnose. The fix was easy, we simply needed to reseat the cable where it connects to the bus bar.

While the wheelchair continued working with this fault, the cable was very close to coming completely out, in which case the wheelchair would have become inoperable. I would have been stranded!

The wheelchair has worked fine since these two incidents, but has reminded me that I should no longer be lax about the periodic maintenance of my wheelchairs that I used to do.

Steve
 
Thanks Steve ..This is a good reminder that the wheel chairs and all mechanical devices need proper care!
 
Timely reminder, thanks Steve. I love how you keep it real.
 
Wheelchair Wacky story.
We were very excited when the PWC loaner arrived about a month ago from ALSA NY. The man from NSM quickly showed me how the console works. One of the aides and I decided to see if we could use the attendant control to get the chair down the ramp, 3 turns. We got it out the front door. The attendant control was wild and wacky, quickly moving forward and turning too fast. Then the chair got stuck between ramp and step surfaces. The mid wheel spinning in the air, and the little wheels not sure what to do.

I called NSM. The PWC is stuck outside, please send someone to help get it back in the house. NSM said no, we will tell you on the phone. We turned it off and the aide and I pushed it back into the house.

Then the chair sat in the living room. Someone at NSM said that the attendant control needs to be programmed. What! How can they drop off an unprogrammed chair? More calls with NSM. ALSA has to authorize someone to come and program the attendant control. I call ALSA and they will authorize.
NSM tech arrives. Very patient and nice man. I told him I want the attendant control slow and stupid. He explained this chair does not have an attendant control that needs programming. The action of the chair is controlled by the force of the attendant pushing the joy stick. Lightly. Forcefully. Lighly. Or, slow and stupid.

While he was at our house I asked him to stay while I brought it down the ramp and back up. I was able to do it all, slow and stupid.

I have not taken PALS out yet in the PWC. It was too cold here. But if we have another day in the high 40s or better, I will take him.

The PWC is a midwheel i level. I think. :)
The end.
 
Tom's Wife: My walls are banged up from when my husband controlled the wheel chair. I know I can use wood filler but am not sure if I can replace the wood itself.
We got attendant controls and it is pretty much as you describe! They are too fast!
 
I thought my attendant control problems were just me! Steve recently got the Ability Drive system that lets him drive with his eyes. At the same time they added an attendant control on the back. I feel totally spastic with it! It is way too hair-trigger, and I am constantly running into things. Yesterday he thought I'd broken his foot when I was loading him into the van, because I turned too fast and his foot got stuck on the front seat. (His foot is fine, bit of an overreaction...but I understand it was scary when he wasn't in control and for a couple seconds it didn't seem like I was either!)

Steve is learning the eye gaze but it's difficult and it'll be some time before he really has it under control, so I'm going to be driving this thing for a while. I am hoping it can be programmed differently - slow and stupid sounds just right to me.
 
Our chair (we actually had a couple different loaners) had a turtle mode.
I practiced a fair bit outside where I could not run into anything.
I did jam the chair in a doorway one time, but I really practiced after that.
The chairs are super heavy, so spend all the time you can practicing before you are in a tight spot!

Doing My Best so glad his foot was ok!
 
Good advice, and yes, I'm glad too!!
 
Tom went out in the loaner pwc today. It was 45 degrees but no wind. We got stuck on the street cause we did not know you cannot recline and also move in this chair. I suppose it is not considered safe. Google helped. Here is photo.
 

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Way to go Tom and Kathy! Good for the two of you!!!!

I am having a miserable day! I need to return the Fall Detection System we no longer use before they charge us $300.00 on the 17th. I have the main base but stored the accessory parts and mobile base in a freezer bag and placed them in a banker's box. I have torn the house apart looking in bankers' boxes and this mobile base is no where to be found. I am too tired to look any more. I wonder how much this is going to set us back! I am kicking myself that I can't find it!
 
Gosh, Mary, can you call the vendor and ask for a grace period?
 
That's great you could get outside for a bit, Tomswife! I notice Tom's head needs extra support like Steve's does - when you order the PWC you can get a more supportive headrest with it, which I'm sure you know already, but also Steve got some relief using a soft foam collar before the new headrest came. His neck got really sore when he didn't have any support.
 
Recline function is critical for PALS. You could also add one of those travel pillows or a soft brace so his neck is supported.
How wonderful to see tho!

Both PWC we had included attendant controls at the the back of the chair which might be easier to work with.

I love knowing you both got outside for a bit!
 
Well the mobility device company charged me $104. I am still kicking myself over misplacing it. But am ready to move on!
 
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