KatieNBoyd
Distinguished member
- Joined
- Oct 17, 2015
- Messages
- 151
- Reason
- Lost a loved one
- Diagnosis
- 11/2015
- Country
- US
- State
- MT
- City
- Boyd
I have just spent over an hour and a half on the phone with the credit card company as well as several companies discussing autopayments on charges on my PALS credit card.
Back in March while we were at Mayo in Rochester. My PALS says to me over breakfast (some of you will remember), "Wow the wrinkles on your face are bad! Isn't there a cream or something you can use?" I was thrown off so bad I had to step out of the room.
Fast forward to today. I had been getting a small bottle of cream in the mail every so often, no invoice, no phone number to the business. One time I had a phone call stating I was being charged to credit card number XXXX. Well I don't have a credit card with that number. Today I happened to get in my Junk email a re subscription for said cream. Finally a phone number and a real person. Talk talk talk...the gave me some information.
I get off the phone and ask my PALS about credit cards. He holds one up from off his desk that I did not know he had. It has the numbers. I find a statement with a balance due of $528.00 on it!!!! With automatic re subscriptions and orders. When I ask him about it the response "I don't know"
I have called the credit card company, they asked to speak to him to get permission to speak to me. I was able explain the situation and will be sending the POA and other info for me to be able to do the account. I was able to call all the auto re subscriptions and explain and they canceled and will be refunding the charges.
I had to call three different companies that he has ordered stuff from. One was for 73.00 subscriptions to magazines. We don't get any magazines! I was able to cancel all of them.
I hope this helps others to be on the look out of their FTD PALS and any purchases they might be doing with out us CALS knowing.
WHEW!
Back in March while we were at Mayo in Rochester. My PALS says to me over breakfast (some of you will remember), "Wow the wrinkles on your face are bad! Isn't there a cream or something you can use?" I was thrown off so bad I had to step out of the room.
Fast forward to today. I had been getting a small bottle of cream in the mail every so often, no invoice, no phone number to the business. One time I had a phone call stating I was being charged to credit card number XXXX. Well I don't have a credit card with that number. Today I happened to get in my Junk email a re subscription for said cream. Finally a phone number and a real person. Talk talk talk...the gave me some information.
I get off the phone and ask my PALS about credit cards. He holds one up from off his desk that I did not know he had. It has the numbers. I find a statement with a balance due of $528.00 on it!!!! With automatic re subscriptions and orders. When I ask him about it the response "I don't know"
I have called the credit card company, they asked to speak to him to get permission to speak to me. I was able explain the situation and will be sending the POA and other info for me to be able to do the account. I was able to call all the auto re subscriptions and explain and they canceled and will be refunding the charges.
I had to call three different companies that he has ordered stuff from. One was for 73.00 subscriptions to magazines. We don't get any magazines! I was able to cancel all of them.
I hope this helps others to be on the look out of their FTD PALS and any purchases they might be doing with out us CALS knowing.
WHEW!