Registration Issues?

[BeckyE]

Hi all. I am new to this forum. I am a CALS. My husband has a " probable " diagnosis currently and is under the care of a neuro specialist.

We appreciate the fellowship this site offers not to mention the abundance of information. I (obviously ) was able to secure a membership, but my husband has had no such luck with registration.

Question: Anyone know why after multiple attempts to contact moderators regarding this issue (to no avail), the membership is not accepted?

Thanks in advance for any information.

 

[Nikki J]

Hi
Sorry about the problems. Those messages do not go to the mods who are powerless in this type of thing anyway but to admin/ IT who seem to be among the missing
Where does the process fail? Exactly what happens? If it is a true glitch I am afraid we can't help but if there is something that he can do differently we might figure it out. It should not be an issue with same ip address but I would try, if you have not already different device from a different address

 

[BeckyE]

Thanks Nikki J for the prompt reply.

Husband has an accepted user name and password and can log in. Upon logging in, he receives the following message:

Your account is currently awaiting email confirmation. Until you have received an email from us and clicked the confirmation link you will not be a fully registered member and will not be able to post.

 

[Nikki J]

Did he not get the registration confirmation email? Have you checked all his spam folders?

 

[BeckyE]

Nikki J,

Correct. Never received the confirmation email. Double checked the "junk" folder multiple times.

 

[Nikki J]

Then if there is no option to resend confirmation email suggest he reregister with another name and email address. I don't know where the issue is but that is all I can suggest. A while back my yahoo account suddenly started blocking all kinds of domain names and those emails were just gone

 

[avnl]

Another site question?

I am registered but my rules say I may not post attachments. I have been registered since 2011. And have around 24 posts on different threads. What do I need to do to change this?
Anna

 

[BeckyE]

Thanks for the advice Nikki J. We will try again.

 

[Nikki J]

Don't know but it may be number of posts. It is for private messages and that number is higher than 23 your current number not sure what it is though

 

[Green Queen]

>Another site question?
I am registered but my rules say I may not post attachments. I have been registered since 2011. And have around 24 posts on different threads. What do I need to do to change this?
Anna

Hi Anna. I have just gone 50 posts and have had a look...I am now able to post attachments, edit posts etc, so I'm guessing 50 must be the magic number in relation to your query.
God bless, Janelle x

Sorry Becky...can't help with your query...waaay beyond my level of expertise but I hope you get it sorted.
God bless, Janelle x