Payment problems: used contact form, not sure if it worked

theScientist

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Hi there

I currently have a problem with the upgrade/donate payment (multiple charges to my credit card) and have sent a message through the "Contact us" form. I'm not sure if it worked (upon sending the form I received three notifications right next to each other: two said that it didn't work and one said it worked).

Thanks!
 

Nikki J

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I have sent a link to this thread to administrator. He is the only person who can help you. I hope you hear soon
 

David

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@theScientist You're recurring profile is active. I'm not sure why it wasn't recognized. I've fixed your account.

Thanks for the heads up. You weren't double charged, I did confirm.
 

theScientist

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Hi David

I sent you a PM with some additional questions.

Thanks!
 
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