- Joined
- May 29, 2014
- Messages
- 1,013
- Reason
- Lost a loved one
- Diagnosis
- 04/2014
- Country
- US
- State
- VA
- City
- Poquoson
I received a request for my thoughts on the EyeGaze Edge from a Forum Member here. I attempted to reply to that message in my profile but could not post that message. Those that know me, are aware that I don't often reply in a sentence or two. This was no exception and it seems I might have max'd out what could be entered in my profile area. So I'll post here, refer to "here" back there and maybe a few others might gain some insight as they look to their own needs. So without another dozen words of preface, here's my post...
Greetings, Aziz!
In 2014, Darcey was evaluated by a local Speech Therapist and was recommended the Tobii. At that time, Tobii and Dynavox were the two main choices. We were recommended the Tobii. We would later come to believe that the only reason we were pushed towards the Tobii was due to the fact that the Speech Therapist got along well with the Tobii Sales/Training Rep... and that this was the device that she was most comfortable with. About that same time, Tobii was in the process of buying out the assets of Dynavox and merging it into their company. Tobii was so involved in the merger that they neglected their sales personnel and did not support them with after sales support of their new device users. Darcey received one training lesson and we were then left on our own.
For several months, Darcey tried to find comfort with the Tobii. The first problem she had was one of getting the device calibrated to her eyes. For the times that she was successful with that, she had difficulty with the software. Darcey didn't want much from the Tobii, but it was still having difficulties giving her even those few things. Darcey's needs were as follows:
[END OF PART 1]
Greetings, Aziz!
In 2014, Darcey was evaluated by a local Speech Therapist and was recommended the Tobii. At that time, Tobii and Dynavox were the two main choices. We were recommended the Tobii. We would later come to believe that the only reason we were pushed towards the Tobii was due to the fact that the Speech Therapist got along well with the Tobii Sales/Training Rep... and that this was the device that she was most comfortable with. About that same time, Tobii was in the process of buying out the assets of Dynavox and merging it into their company. Tobii was so involved in the merger that they neglected their sales personnel and did not support them with after sales support of their new device users. Darcey received one training lesson and we were then left on our own.
For several months, Darcey tried to find comfort with the Tobii. The first problem she had was one of getting the device calibrated to her eyes. For the times that she was successful with that, she had difficulty with the software. Darcey didn't want much from the Tobii, but it was still having difficulties giving her even those few things. Darcey's needs were as follows:
- Facebook - she wanted to be able to continue using Facebook as she was able to do on a normal computer. She has friends from all over the world and Facebook was the mechanism that allowed her to keep in touch with them. Unfortunately, Tobii's Facebook implementation was a joke.
- Email - Darcey has a Microsoft Exchange Email account. She wanted to be able to read mail and reply to it... in addition to creating new mail items. Tobii's email implementation (as I recall) did not include an Exchange Mail component... only POP or IMAP. And while I could have converted her to one of the other formats, she quit using the device before I could do so.
- Online Ordering - She wanted to be able to continue to order things online. The Tobii really didn't do "online" well.
- Entertainment - She wanted to continue with her Netflix and Amazon Prime Movies and Series. I don't remember if/how that was implemented with the Tobii.
[END OF PART 1]