Atsugi
Moderator emeritus
- Joined
- Jan 11, 2011
- Messages
- 5,921
- Reason
- Lost a loved one
- Diagnosis
- 12/2010
- Country
- US
- State
- FL
- City
- Orlando
Teppo, I think we all consider you a friendly and responsible poster. Fear no ejection, ever.
I’m sorry to hear you had to quit such a long career in medicine. That is always really very tough. It happened to me when I worked at the VA. What was your training and specialty?
When I was a “patient troubleshooter” at the VA, a lot of veterans would call up angry at the VA. Almost every one of them was fully justified. VA had screwed up something. And often also screwed up the correction. Poor training and overwork led to a lot of errors and bad attitudes.
When those vets called my office mates and were cursing mad, my office mates would hand them off to me. I would listen, sympathize, and stick with them until their problem was truly fixed and the veteran was finally satisfied.
In short, I got the tough cases—many of them had PTSD or were seriously emotionally damaged, some were suicidal, a couple had a red flag in their record that said “This patient is HOMICIDAL. Do not be alone in a room with them.” But I was able to help thousands of vets+ calm down.
Those vets belonged there and I was never, ever rude or dismissive. However, when a DIHALS uses up a great deal of our time and upsets our PALS, they do not belong here.
One thing that happens is this: A PALS will look in the DIHALS area, maybe out of curiosity or perhaps hoping to help someone. Then they see a DIHALS post that upsets them terribly. Sometimes to tears. Perhaps even makes them want to leave our forum—a forum that is therapeutic for them.
That happens often. Personally, I might not understand exactly what they’re upset about; I don’t have the PALS perspective. But it’s important to the PALS, so it’s important to me.
When I see a DIHALS posting things that can hurt our members, I will probe to find out what it takes to get that DIHALS to leave. That’s when I stop nursing and start policing. Sometimes it gets rough.
Teppo, and all concerned: I’ll do my best to address DIHALS without being dismissive or rude. Thanks for the feedback.
I’m sorry to hear you had to quit such a long career in medicine. That is always really very tough. It happened to me when I worked at the VA. What was your training and specialty?
When I was a “patient troubleshooter” at the VA, a lot of veterans would call up angry at the VA. Almost every one of them was fully justified. VA had screwed up something. And often also screwed up the correction. Poor training and overwork led to a lot of errors and bad attitudes.
When those vets called my office mates and were cursing mad, my office mates would hand them off to me. I would listen, sympathize, and stick with them until their problem was truly fixed and the veteran was finally satisfied.
In short, I got the tough cases—many of them had PTSD or were seriously emotionally damaged, some were suicidal, a couple had a red flag in their record that said “This patient is HOMICIDAL. Do not be alone in a room with them.” But I was able to help thousands of vets+ calm down.
Those vets belonged there and I was never, ever rude or dismissive. However, when a DIHALS uses up a great deal of our time and upsets our PALS, they do not belong here.
One thing that happens is this: A PALS will look in the DIHALS area, maybe out of curiosity or perhaps hoping to help someone. Then they see a DIHALS post that upsets them terribly. Sometimes to tears. Perhaps even makes them want to leave our forum—a forum that is therapeutic for them.
That happens often. Personally, I might not understand exactly what they’re upset about; I don’t have the PALS perspective. But it’s important to the PALS, so it’s important to me.
When I see a DIHALS posting things that can hurt our members, I will probe to find out what it takes to get that DIHALS to leave. That’s when I stop nursing and start policing. Sometimes it gets rough.
Teppo, and all concerned: I’ll do my best to address DIHALS without being dismissive or rude. Thanks for the feedback.