You may want to use something similar to write to your Representatives in congress. They need to know how the customers are being treated.
As a 100% disable veteran I wanted you to hear this story.
This is a story that needs to be told and action taken. I have ALS. I am paralyzed from the waist down and losing my hands, arms, and fingers quickly. This story could have been about any one of us facing this horrible disease. Where is the compassion and concern for a mother who is totally paralyzed and being thrown in to the streets.
Thank you sir for standing up for the hopeless people out here who have no one to speak for them.
Wilton A. Marble
Attention Matt Gross,
Matt Gross, Executive Resolution Analyst Mr. James Dimon, CEO
JP Morgan Chase JP Morgan Chase
7255 Bay Meadows Way 270 Park Avenue
Jacksonville, Florida 32256 New York, New York 10017-2070
Tel: 904-462-2410
Fax: 866-271-8709
Email:
[email protected]
I am a fellow suffer of a condition known as ALS. I am paralyzed from the waist down and live in a wheelchair.
I just wanted to assure you that I and my fellow members of the ALS community will not do business with JP Morgan Chase as a result of the way you miss-handled the case brought to your attention by Mr. Stu Millheiser.
I am very upset that this woman who is paralyzed and cannot even talk is having her house taking away from her family without some type of mediation with the Guardian Angels for ALS.
You promised that we would have 3 months to work something out, and our community would have come to her aid. But, you lied sir and did not give us a chance. What would motivate you to lie to us? I thought all the bank wanted was it's money? You would have gotten the money.
I am ashamed to be on the same planet with people like you and your company. However, at least I will be leaving soon as the ALS has now spread to my upper body. Soon my diaphragm muscle will be paralyzed and I will suffocate. But, then I will be with my Father in Heaven, thanks to my Lord and Savior Jesus Christ who died for my sins and sins of the world like you.
Where will you go when you die sir?
Judgment awaits all of us.
May God have mercy on your soul.
Wilton A. Marble
I am praying for your soul and this poor family that you have ruined. I am a 62 year old Grand Father of 16.
Story below: Quotes from
Stu
"I have a PALS who fell behind on her mortgage. Since January 2009, I have made about 200 phone calls and sent as many letters in order to renegotiate the loan and bring it up to date. In that time, not a single person at JP Morgan Chase would speak with me. We just got notice that the house will be auctioned off on August 6.
This lady is 39 with two adolescent children. She is completely paralyzed and can not speak. She is not yet aware of the auction... but just speaking with her about the situation brings tears and the most agonizing cries of desperation.
Apparently, JP Morgan Chase would rather not help me resolve the problem on mutually agreeable terms in favor of throwing a 39 year old mother and her two children out on the street and auctioning off her house at a huge discount."
Follow up post:
"I got a call today from a very contrite executive from JP Morgan Chase. The auction is canceled. They are giving us a 3 month mortgage abeyance. During those months they will work out a solution that my PALS can handle!
This is FAR more than I had asked for. Thanks to all of your references and ideas. This is one of the happiest days I've had since beginning this foundation. You are all terrific.
Stu "
I am livid, disgusted, and heartbroken. Today, despite all of the above assurances, the above mentioned house was sold at auction. The very same auction I was told would be canceled. Today, without prior notice, Danielle Camacho's family was served with a THREE DAY NOTICE TO QUIT. As you would expect, my calls and emails remain unanswered. I haven't even told the Camacho's. I don't have the heart, but know I'll have to do it tonight.
I've always done my best to help PALS/CALS who were in trouble. Now I need your help. If ANYONE has any thoughts or ideas, PLEASE let me know as soon as possible. Time is of the essence. The following are the individuals who did this:
Matt Gross, Executive Resolution Analyst Mr. James Dimon, CEO
JP Morgan Chase JP Morgan Chase
7255 Bay Meadows Way 270 Park Avenue
Jacksonville, Florida 32256 New York, New York 10017-2070
Tel: 904-462-2410
Fax: 866-271-8709
Additional information: Matt Gross was the person who assured me of the canceled auction and three month abeyance.
949-488-9894 or 949-233-3045
Please forward to your friends who might be concerned about the way this was handled by JP Morgan Chase. The big banks are quick to take taxpayer bailout money, but what do they do for their customers?