Hi Peg!
Great to see you finally found me! Let me see if I can answer all your questions. I got my orthotics about 2 1/2 weeks ago, and hated it! It made my foot incredibly uncomfortable and made it very very difficult walk, the exact opposite of what is expected. I went back last Thursday and had it adjusted. They had left a small" heel" on the back of the orthotic that was lifting my right foot up too far. It was causing me to lean to the left and also causing pain in my back because of that. It was also causing a ton of pressure the top my foot and making it numb within 15 to 20 min. of putting on. The orthotist took off the heel, then added half-inch lift to my left foot. This has made all the difference in the world! I had also talked to him about putting a dynamic joint and at the ankle, but the stuff he had done so far work so well I asked him to hold off on ordering that. I'm going for my next appointment with him this Thursday.
Scott