Thank Katie, she is set up and has been for some time. Dr North is listed under her providers but not his nurses. Though I can honestly say I haven't tried a "search". Will do that now. I've emailed Dr North but he's not much an email doctor, he's more a phone guy) Thanks for pointing me in the right direction!
Rose... get your mom set up on the Kaiser website if she isn't already. Then you should be able to find Robyn on her list of care providers and e-mail her that way. Otherwise, just leave her a message and ask her for her e-mail address.