Report any glitches here
- Thread starter Nikki J
- Start date
- Status
David
Moderator
- Joined
- Apr 24, 2003
- Messages
- 912
- Reason
- Other
- Diagnosis
- 00/0000
- Country
- CA
- State
- ON
- City
- Cobourg
What a disaster this past week has been. I'm still working through issues to get the site working so I'll concentrate on that for now and save sending out an update until later.
Short story of what happened is the following:
- The site went offline August 9th; I ticketed support within 30 minutes of the site going offline; 5 days passed without help
- Multiple times a day I would speak with support and get the run around
- We've since moved hosts as there was no resolution appearing to happen
- Unfortunately, the most recent offsite backup was from August 7th, so we've lost two days of data (posts, PM's, etc).
Short story of what happened is the following:
- The site went offline August 9th; I ticketed support within 30 minutes of the site going offline; 5 days passed without help
- Multiple times a day I would speak with support and get the run around
- We've since moved hosts as there was no resolution appearing to happen
- Unfortunately, the most recent offsite backup was from August 7th, so we've lost two days of data (posts, PM's, etc).
David
Moderator
- Joined
- Apr 24, 2003
- Messages
- 912
- Reason
- Other
- Diagnosis
- 00/0000
- Country
- CA
- State
- ON
- City
- Cobourg
Please do post any issues and I will try to resolve them as soon as possible. Most things appear to be working well.
Note, most people will still be unable to access the website due to DNS propogation; but that should resolve itself within 24 hours.
Hopefully everything is back to normal by Monday/Tuesday.
Note, most people will still be unable to access the website due to DNS propogation; but that should resolve itself within 24 hours.
Hopefully everything is back to normal by Monday/Tuesday.
gooseberry
Extremely helpful member
- Joined
- Jul 2, 2014
- Messages
- 3,501
- Reason
- Lost a loved one
- Diagnosis
- 5/2014
- Country
- US
- State
- FL
- City
- Tampa
Thanks David for all you do for us and this site!
Annie's Phil
Distinguished member
- Joined
- Nov 22, 2011
- Messages
- 309
- Reason
- Lost a loved one
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- 07/2007
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- US
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- MD
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- Eastern Shore of Maryland
Ditto that!, as our dear friend Max would have said.
Gorby
Distinguished member
- Joined
- Nov 5, 2015
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- 114
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- DX UMND/PLS
- Diagnosis
- 08/2015
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- CA
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- BC
- City
- Vancouver
I've noticed that the webpage is now showing the old format. Is this related to the recent server problem? Or do I need to change something in my profile to see the new format?
Thanks
Thanks
gooseberry
Extremely helpful member
- Joined
- Jul 2, 2014
- Messages
- 3,501
- Reason
- Lost a loved one
- Diagnosis
- 5/2014
- Country
- US
- State
- FL
- City
- Tampa
Got a fatal error this morning. It has been making me sign in each time I visit the forum. I have the remember me box checked, but it doesnt. Was able to refresh the page, reenter my info and it let me on.
affected
Guru status reached
- Joined
- Apr 26, 2013
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- 16,096
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- Lost a loved one
- Diagnosis
- 05/2013
- Country
- OZ
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- AU
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- lala land
Uploading images is not working!
When you choose to upload it says you can upload jpg
Then when you do it says they are not valid and you can only upload bmp or doc
HELP!!!
When you choose to upload it says you can upload jpg
Then when you do it says they are not valid and you can only upload bmp or doc
HELP!!!
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