Terminating paid subscription?

Status
Not open for further replies.

mmuncher

New member
Joined
Apr 23, 2014
Messages
2
Reason
Learn about ALS
Country
Uni
State
MA
City
Boston
Cheers. I bought a subscription for 1 month. My profile webpage showed that the subscription was not recurring (no asterisk). And yet I just got dinged for another monthly payment. Any idea how to stop the recurring charges? Getting refunded would also be nice.
I have typed a message into the "Contact us" thing, but that seems to go down some digital drain into nothingness. Thanks!
 
I wish the mods had power to fix and or contact someone who could. We don't. If it is a credit card take a screenshot of the non recurring and dispute it. Really sorry
 
Thanks, Nikki. Alas, used PayPal. I got used to the ALSTDI forum. Now, this site needs to pay its bills, which is fine. But the apparently misleading status page, a lack of a crisp "unsubscribe" setting and a lack of a clear billing communications channel are rather unkind towards the crippled people who try to use this site.
Mike
 
I concur. I truly wish I could help
 
Well, cancelled the PayPal recurring payment profile. My memory of setting it up is hazy, so it appears the fault was mine for specifying recurrence to begin with. Duh. Blame it on the meds-induced brain fog or something:=)

Mike
 
Glad you were able to fix it going forward. With all we have going on it is no wonder these things happen occasionally
 
Mike,

If it is any consolation, I did the very same thing. Upon finding this site and the excellent information within, I elected to purchase a single one month subscription... just to determine if being subscribed had enough additional value to warrant continuing. And, like you, I was surprised to find that PayPal was treating it as a recurring subscription... even though I was fairly certain I had not asked it to be such. A bit perturbed (though I'm not sure which I was most disappointed with... the seemingly sneaky way that I was being billed on a monthly basis... or the fact that I didn't recognize that this was what I was signing up for), I cancelled my subscription. By the time that second month was nearing its end, I had come to find value here well beyond the amount of its subscription cost. And so I immediately recreated a new subscription and selected an annual payment mode.

I like the fact that one does not have to have a paid subscription to participate here. We all know there are so many costs involved with ALS that it will make your head spin. But in those first two months, I found numerous ways to make my PALS more comfortable and to greatly improve her quality of life. Because of the many folks who so openly participate here... and because of the outstanding people who moderate these forums so exceptionally well... we were able to gain an education that could not be bought anywhere else. Perhaps we'd have found these things eventually on our own... but my wife's quality of life would have suffered as we maneuvered through a path that would have been riddled with "try, fail, try again". Because we were so quickly able to learn right ways of doing things, we both were sleeping through each night... and no longer waking every hour or two to turn. We found a second PWC, at no cost, through the forum. And we've met some of the most awesome folks... that no amount of money could have bought.

And whether you ultimately subscribe or don't subscribe, I hope you will continue to participate here. You have the opportunity to learn things that will make this ride something you can retake control of. And, perhaps, you will one day have someone learn something from one of your posts that makes all of this just a little bit better for them, too.

My best to you...

Jim
 
Thanks, Jim. Since you've mentioned it: I have had a rather hellish time lately with insomnia and night-time restlessness. Doing a bit better with the help of 2 "Bed Cane" gizmos, 2 Lyrica caps and 0.5ml of hemp oil, but would not mind doing without the chemicals. Thanks for any pointers/ideas.
 
Jim and Darcy really worked hard on solutions and there is a thread somewhere on it. Will see if I can find it for you.
For what it is worth my sleep quality improved immensely on zinc. When I became zinc toxic I switched to magnesium which also works for me. It certainly does not solve the many issues of immobility but it relaxes my muscles ( and me) and leaves me much more rested in the morning. YMMV

ETA https://www.alsforums.com/forum/current-caregivers-cals/25987-sleeping-conundrum.html

I am closing this thread and copying the last two posts to a new thread in general discussion
 
Status
Not open for further replies.
Back
Top