- Joined
- Feb 23, 2014
- Messages
- 2,636
- Reason
- Lost a loved one
- Diagnosis
- 01/2014
- Country
- US
- State
- NC
- City
- Littleton
OK, riddle me this, Batman: how can a hotel be "oversold" when you have a non-refundable deposit on a room with a barrier free shower?
Oh, it sounded nice: You've been upgraded to Executive class at our higher-end hotel right around the corner. Oh...let me check...yes, they have a barrier free shower.
Nope, the first room on the super special floor had a tub. They did find us an appropriate room, on the first floor, and it's lovely, but again I ask, how do you oversell with non-refundable deposits? For that matter, how do the airlines get away with it now that tickets are non-refundable if you don't show?
It was about to get ugly. Had hubby been tired and miserable it would have been ugly at the first stop. Not that that would have magically produced a room.
Sadly, I think we got someone else's room (they hadn't checked in at 9pm, so how pissed are they going to be if they show up later and don't have a room?). I don't think we would have gotten it if I hadn't dropped the ALS letters (thank you Ice Bucket Challenge) and hubby hadn't been driving around the lobby in his chair.
Oh, it sounded nice: You've been upgraded to Executive class at our higher-end hotel right around the corner. Oh...let me check...yes, they have a barrier free shower.
Nope, the first room on the super special floor had a tub. They did find us an appropriate room, on the first floor, and it's lovely, but again I ask, how do you oversell with non-refundable deposits? For that matter, how do the airlines get away with it now that tickets are non-refundable if you don't show?
It was about to get ugly. Had hubby been tired and miserable it would have been ugly at the first stop. Not that that would have magically produced a room.
Sadly, I think we got someone else's room (they hadn't checked in at 9pm, so how pissed are they going to be if they show up later and don't have a room?). I don't think we would have gotten it if I hadn't dropped the ALS letters (thank you Ice Bucket Challenge) and hubby hadn't been driving around the lobby in his chair.