hovihea
New member
- Joined
- Nov 24, 2014
- Messages
- 8
- Reason
- CALS
- Diagnosis
- 12/2014
- Country
- US
- State
- LA
- City
- Stonewall
My husband's speech has gotten so bad, only 2.5 of us know what he is saying and only half the time. It took forever to get speech therapist apt for their report then finally had to use my insurance's case manager (sort of a white glove service) to hurry up the sales rep at Tobei. So finally it got submitted to my insurance which is primary then has to go to Medicare. In the meantime the sales rep made a 4 hour trip to bring a loaner, a used eye gaze that she could not get to work and spent the bulk of her time here on the phone with tech support to no avail. She left it anyway on a big huge stand (cause I need more furniture to navigate around) and I haven't heard from her since. I'm so frustrated at how everything seems to be a hurdle and nothing is easy or comes quickly with this damn disease except for maybe progression...
Any ideas on how to get a used Tobei that has been wiped to work? Any ideas on how to get this process moving faster?
My apologies for the rant, I know this isn't the rant section...
Any ideas on how to get a used Tobei that has been wiped to work? Any ideas on how to get this process moving faster?
My apologies for the rant, I know this isn't the rant section...