Sadiemae, I have often wondered if the VA would be a lot different if they had to pay for their mistakes... (benefits granted can not be withdrawn.) But... it's the bureaucrats (government employees) who work there and with any tenure they can't be fired and nearly none are ever reprimanded for their lazy assed attempt to doing their job. The VA has become the governments dumping ground for Affirmative Action and it's smothered with people who are not qualified to do the jobs they have been 'given'. I'd bet not one of them is the least bit concerned (afraid) of the recent focus being put on the VA. They know they can't be fired... so who cares (them) if they have 3, 4, 8, or 10 reprimands in their file.
Ain't gonna effect their benefits or retirement package. And... certain ones would dare the government to try and fire them.
I am so glad the VA waived the return of any benefits your husband received. I sure would have thought of an appeal though. But, that's just another messy, tangled, lengthy process they have incorporated hoping the veteran will die or just give up on before they have to put themselves out to hear it.
I am sorry both of you had to go through their overwhelming incompetency.