Narrowminded
Extremely helpful member
- Joined
- Apr 30, 2016
- Messages
- 2,827
- Reason
- Lost a loved one
- Diagnosis
- 07/2007
- Country
- US
- State
- PA
- City
- Pittsburgh
Hi All,
Wanted to let you know something that you may not. This is Medicare rules.
Brian’s eyegaze computer blew up a couple of months ago. We have it back for repair. Here is the kicker.
You have to go through all the same paperwork you did when you purchased it. And you need a face to face with their Dr. and those notes need to include that the eyegaze needs repaired. Yes, your physician has to order the repair.
I understand they need a face to face to order the machine. But if it breaks you need to go to the Dr and have him/her tell you it needs repair and order the repair.
Now for those of us with PALS that can only travel via ambulance, that is no small feat and also quite expensive, as it’s not an emergency. Here where I live would cost about 2000 for the round trip ambulance ride.
I got a out of pocket quote for the repair 2828.19, so they have us over the barrel with these computers. I probably should have taken the computer to Best Buy geek squad, probably would have been less expensive, as it’s the computer part, not the eyegaze module that needs repaired.
Just wanted you to be aware what it takes if your machine breaks.
Wanted to let you know something that you may not. This is Medicare rules.
Brian’s eyegaze computer blew up a couple of months ago. We have it back for repair. Here is the kicker.
You have to go through all the same paperwork you did when you purchased it. And you need a face to face with their Dr. and those notes need to include that the eyegaze needs repaired. Yes, your physician has to order the repair.
I understand they need a face to face to order the machine. But if it breaks you need to go to the Dr and have him/her tell you it needs repair and order the repair.
Now for those of us with PALS that can only travel via ambulance, that is no small feat and also quite expensive, as it’s not an emergency. Here where I live would cost about 2000 for the round trip ambulance ride.
I got a out of pocket quote for the repair 2828.19, so they have us over the barrel with these computers. I probably should have taken the computer to Best Buy geek squad, probably would have been less expensive, as it’s the computer part, not the eyegaze module that needs repaired.
Just wanted you to be aware what it takes if your machine breaks.