DreamsEnd
Distinguished member
- Joined
- Jan 24, 2014
- Messages
- 449
- Reason
- Lost a loved one
- Diagnosis
- 01/2014
- Country
- US
- State
- AZ
- City
- Cottonwood
As my pals is progressing so rapidly I am beyond frustrated at the treatment he has received at the Prescott VA. His less than a year old hospital bed and his less than two months old air mattress were not working correctly. It got to the point that his bed would raise and lower only and I couldn't elevate his head or feet. I called and called the VA and then called bed manufacturers and got guidance. Then a snippy woman from the prosthetics department called me and said, we have more than one veteran with problems you know. I said well, mine has rapidly progressing ALS and he's dying and. Has to sleep in his chair and ALS is supposed to be priority one at the VA. The DME for the mattress wouldn't call me back and I am very polite. So I called out PVA who contacted prosthetics and was told our bed problems were a priority and it would be handled soon. The PVA contacted the local mattress company office and had them here the next day. The company called me to schedule and hadn't at that point had any VA or DME requests regarding the mattress but their ALS patients are very important to them and they'd send someone right out.
In a PVA magazine last year, an article said that Secretary Bob McDonald gives out his cell number to Vets and doctors he's recruiting and published his number. I put it in my phone and after so many hassles with the VA, I sent a text to "Bob" as he prefers to be called and briefly begged for help. I heard nothing back but this week our VA Hospital Social Worker called and asked questions about his bed for a "Congressional Inquiry" that they had received. Jesse's new bed is arriving Friday. It would have been sooner but we couldn't be here yesterday to receive it. I'm assuming my text was forwarded to the appropriate DC contact.
Anybody need the number?
Sherry
In a PVA magazine last year, an article said that Secretary Bob McDonald gives out his cell number to Vets and doctors he's recruiting and published his number. I put it in my phone and after so many hassles with the VA, I sent a text to "Bob" as he prefers to be called and briefly begged for help. I heard nothing back but this week our VA Hospital Social Worker called and asked questions about his bed for a "Congressional Inquiry" that they had received. Jesse's new bed is arriving Friday. It would have been sooner but we couldn't be here yesterday to receive it. I'm assuming my text was forwarded to the appropriate DC contact.
Anybody need the number?
Sherry