topsfan,
When my husband was having difficulty sleeping and using the Bipap, I emailed the ALS Clinic he goes to and asked them about increasing medication dosage and upping the Bipap settings. They simply asked the following:
1. Difficulty getting to sleep or staying asleep?
2. Is he having any pain that is keeping him awake?
3. Is this new since starting Celexa?
4. What time does he go to sleep?
5. How long does he sleep?
6. Is he napping during the day and if yes, for how long?
This will help us to decide what to do next re: Sleep.
Increasing his IPAP pressure may also help with the sleep.
I answered the questions and they called the RT at the DME company. He came out and adjusted the settings.
My husband felt the adjustments helped, however, he is still having difficulty using the thing! He complains of dry mouth and pulls the mask off and shuts down the machine.
You need to get with the clinic your mom attends and talk to them about the symptoms you have described.
Good luck!
PS-
As far as the redness on her nose, you probably need to address that problem right away. This could be the beginning of a nasty pressure wound. I searched the forum and found what others have used to combat this situation. The pads and patches, such as Duoderm and Granuflex are rather expensive, but maybe they can be prescribed and covered by insurance, I don't know. Also, have you tried vaseline or chapstick on the gel part of the mask that touches the skin?